Refund policy

30-day return policy

You may request a return within 30 days after your order is delivered.

Return eligibility

Stands must be in like-new condition and include the product and its components. Original packaging should be included when reasonably available. You will also need your order number or other proof of purchase.

Programming or configuring a stand for your business does not make it ineligible for return.

Starting a return

Email help@tapinrevu.com with your order number and the reason for the return. Please wait for return instructions before sending the product back. Returns sent without prior authorization may not be accepted.

Return shipping

For preference changes or other standard returns, the customer is responsible for return shipping. TapinRevu covers return shipping when an item arrives damaged or defective, or when the wrong item was sent.

Damaged, defective, or incorrect orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact help@tapinrevu.com promptly so we can evaluate the issue and make it right.

Refunds

We will notify you after we receive and inspect the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.

Order cancellations

To request a cancellation before an order ships, email help@tapinrevu.com as soon as possible. If the order has already shipped, the return policy above applies.

Questions

Email help@tapinrevu.com for return or refund questions.